* Office Hours (EST)
* Monday - Friday: 10AM-5PM
* Saturday: Closed
* Sunday: Closed
* Closed Major Holidays
Top FAQ Questions
I forgot my password
You can request a new password by calling our customer service line
Where is my order? How can I track my order?
Your orders are important to us, and our policy is to ship it out the next day. Tracking your order at Lotus Care and Global Solutions 24x7 Products are easy. All orders will have an email confirmation with a tracking number. By using the tracking number on www.ups.com, you will be able to use the current status of your order.
Do you accept returns?
At Lotus Care and for any of our Global Solutions 24x7 Products, your satisfaction is guaranteed. If you aren’t happy, we aren’t happy. If for some reason you are not satisfied with your order or an item, you can return it within 3 days upon receiving it for a refund. Click here to see the full details of our return policy. |
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